Frequently asked.

Studio Haven Pro is CA$15/month in Canada, or US$15/month in the United States and Europe. That covers booking, deposits, calendar sync, CRM, finance tools, text reminders, and email campaigns. Draft setup is free; billing starts when you go live, with a 14-day trial.

Everything you need to run bookings: your public page, flash and custom flows, Flash Day events, Stripe or Square deposits, Google or Apple Calendar sync, client CRM, aftercare, tax-ready finance, SMS reminders, and email campaigns. No feature paywalls on Pro. As we add more, Pro artists keep access to everything. No upgrades to unlock new tools.

A campaign is one message you write and send to many past clients at once, for example books open for March, a new flash drop, or a last-minute cancellation. That is different from automatic booking emails. Campaigns are included with Pro, respect marketing consent, and include an unsubscribe link.

A Flash Day is a one-date event: you batch designs, set timed slots, and open booking morning of a date you choose (or publish now). Clients pick a design, grab a slot, and pay a deposit. Slots update as they fill. Exact open-time scheduling is coming soon.

Yes. Pro is month-to-month. Manage or cancel from the billing portal in Settings. Your store data and subdomain stay yours; public booking pauses if the subscription ends.

Straight into your own Stripe or Square account. Studio Haven never holds your money. You connect Stripe or Square in Settings and payouts arrive on that processor's normal schedule.

On Pro, clients pay your deposit only. There is no Studio Haven percentage on deposits. Card processing still applies. Example with Stripe: you set a $50 deposit, the client pays $50, Stripe takes its processing fee, and the rest pays out to you. Square rates differ. Your dashboard shows the breakdown. A 10% platform cut on $2,000 in deposits is $200; Pro is a flat $15.

No. If you can post a flash sheet on Instagram, you can use Studio Haven. The whole setup takes about ten minutes and a real human answers support emails.

Yes. Studio Haven supports CAD, USD, GBP and EUR for your studio currency. Pro billing is CA$15/mo in Canada and US$15/mo in the US and Europe. The finance tools handle GST, HST, VAT and US sales tax so you always know what to set aside.

Yes. Flip one switch. New clients see a waitlist form instead of your calendar. Existing bookings stay safe and your client records stay yours.

Yes. Every booking has a private client link your client can use to reschedule, send extra reference photos and read their aftercare.

Yes. Two-way sync with either one. Connect Google Calendar or Apple Calendar in Settings. Confirmed bookings show up automatically, and busy blocks are pulled back so clients cannot double-book a time you are not free.

Each store can configure its own tax rates and registration number. The finance ledger tracks deposits, session value, fees, and tax owed, with exports ready when filing time hits.

Yes. Sleeves and large pieces are projects with linked sessions. Session 1 takes the deposit; later sessions skip the deposit, link to the parent project, and roll up to one project value in finance.

Each piece has its own quantity and booking state. Clients pick the piece they want; the rest stay available. When all pieces are booked, the sheet is marked sold out automatically.

Yes. Health answers and intake form responses are encrypted before they are saved, so they are not stored as plain text anyone could read. Only you can open them when you are signed into your account.

No. Clients book with just an email. They get a portal link to manage their booking, message you, upload references, and complete intake forms.

All three. Pick Direct (flash, slot, deposit, confirmed), Approval Required (paid, then tentative until you accept), or Inquiry First (contact, quote, deposit, confirmed).

You keep it. Download your client list and finances from your dashboard anytime. Email officialstudiohaven@gmail.com if you want a full copy of everything before you go.

Not yet, but a native app is on the way. For now Studio Haven works in your phone browser on iOS and Android, and on desktop. No install needed.

Yes. Turn on Merch shop in Studio Center, list items with photos and prices, and print QR codes for your booth or counter. Clients pay on their phone and pick up in person. No shipping.

Yes. We connect domains you already own. You keep ownership. That puts SEO and branding on your name, not studiohaven.net. Example: inkbyjane.com points at your Studio Haven booking page, with flash, deposits, contact, and merch on your brand. Email officialstudiohaven@gmail.com and we walk you through setup. Your Studio Haven link keeps working as backup.

Sign up at studiohaven.net/register. Set up your draft store free, connect Stripe or Square, add your flash, then go live to start the 14-day trial. Most artists are ready in under an hour.

Sign in with Google uses your email and basic profile to create your artist account. Optional Google Calendar access lets Studio Haven list your calendars so you can pick one, sync confirmed bookings, and read free/busy so clients cannot double-book. We do not access Gmail or unrelated calendar events. See our Privacy Policy for full details.